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Job Overview
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Clerk/Night Auditor. In this role, you will be responsible for providing exceptional hospitality services and ensuring guest satisfaction during their stay at our hotel.
Duties
- Greet guests in a warm and welcoming manner
- Check guests in and out of the hotel
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure smooth operations
Experience
To be successful in this role, you should have the following qualifications:
- Previous experience in hospitality or front desk operations is preferred
- Knowledge of hotel management systems and phone systems
- Excellent customer service and communication skills
- Multilingual abilities are a plus
- Strong attention to detail and organizational skills
If you are passionate about providing exceptional guest experiences and have the necessary skills to excel in this role, we would love to hear from you. Apply today to join our team!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 35 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$26k-35k (estimate)
12/31/2023
06/06/2024
The following is the career advancement route for Front Desk Agent/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Agent/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent/Night Auditor. You can explore the career advancement for a Front Desk Agent/Night Auditor below and select your interested title to get hiring information.